Organizational Behavior Chapter 2

The correct answer for each question is indicated by a This is the correct answer..
1 CORRECT The natural aptitudes and learned capabilities required to successfully complete a task are referred to as:
A) talent.
This is the correct answer.
B) ability.
C) motivation.
D) antecedents.
E) role perceptions.
Feedback: The definition of ability is described on p. 27.
2 CORRECT All of these are part of the “Big Five” personality dimensions, EXCEPT:
A) openness to experience.
B) agreeableness.
This is the correct answer.
C) locus of control.
D) neuroticism.
E) extroversion.
Feedback: The Big Five personality dimensions are discussed on pp. 30 – 31. Locus of control is discussed on p. 34.
3 INCORRECT A person’s belief that he or she has the ability, motivation, correct role perceptions, and favourable situation to complete a task successfully is known as:
A) self-enhancement.
B) self-esteem.
C) locus of control.
D) self-concept.
This is the correct answer.
E) self-efficacy.
Feedback: See pp. 33 – 34 for a discussion of self-efficacy.
4 INCORRECT The extent that a person’s values hierarchy is similar to the values hierarchy of the organization, a co-worker, or other comparison is referred to as:
A) role perception.
B) value system.
C) cultural values.
This is the correct answer.
D) values congruence.
E) terminal values.
Feedback: See the discussion of values congruence on pp. 38 – 39.
5 CORRECT Which of the following is NOT a cross-cultural value?
A) Power distance
B) Individualism
This is the correct answer.
C) Organizational memory
D) Uncertainty avoidance
E) Achievement-nurturing orientation
Feedback: Values across cultures are discussed on pp. 39 – 41.
6 INCORRECT The ethical principle of utilitarianism advises us:
This is the correct answer.
A) to seek the greatest good for the greatest number of people.
B) that we must seek the right thing to do.
C) that everyone has entitlements.
D) people who are similar should receive similar benefits.
E) to do what is right.
Feedback: The three ethical principles are discussed and defined on p. 43.
7 CORRECT The four elements of the MARS model are motivation, attitudes, relationships, and situational factors.
A) True
This is the correct answer.
B) False
Feedback: The model includes motivation, ability, role perceptions, and situational factors. See pp. 26-28.
8 INCORRECT A person’s values are constantly changing depending on activities in the environment.
A) True
This is the correct answer.
B) False
Feedback: Values are stable beliefs. See p. 36 for a discussion of values in the workplace.
9 INCORRECT are the skills, knowledge, aptitudes, and other personal characteristics that lead to superior performance
The Correct Answer: Competencies
Your Answer: ddfdf
Feedback: Competencies; p. 27
10 INCORRECT refers to the relatively enduring pattern of thoughts, emotions, and behaviours that characterize a person, along with the psychological processes behind those characteristics.
The Correct Answer: Personality
Your Answer: dfdf
Feedback: Personality; p. 29


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